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Computer Technician | Open Position

Wolf Steel Ltd would like to announce the exciting opportunity of Computer Technician – IT Help Desk.

Position Purpose


In the role, the candidate will work closely with other member of the IT team, reporting to the IT Manager.  The incumbent will require effective communication skills; have a strong knowledge of PC setup/configuration, Windows 7, XP and MS Office.

Key Responsibilities

  • Setting up and configuring new systems for end-users
  • Answering Associate questions regarding software use
  • Troubleshooting software, scanning guns, hand punches and Datatrax systems
  • Monitoring server status to ensure all functions running accurately
  • Maintaining Visual system user accounts
  • Supporting IT hotline, troubleshooting and correction of complex issues
  • Installing and configuring barcode scanning guns (NAC & Wolf)

 

Qualifications and Requirements


Education

  • Formal education in the IT field
  • Demonstrated experience with the items listed in the “Key Responsibilities” section

 

Experience

  • Minimum of 1 year experience as an IT technician is preferred

 

Knowledge

  • A+ CompTIA and or MCSE certification is considered an asset
  • Experience with Win 2003, 2008 O/S and Microsoft Office
  • Knowledge of MRP and ERP Manufacturing is considered an asset

 

Skills

  • Strong written and verbal communication skills
  • Excellent interpersonal skills with an ability to work with all personality types.

To express your interest in being considered for this opportunity, please apply in confidence to:

hroffice@napoleonproducts.com

Please Reference – “IT” and include a cover letter and resume.

We thank for your interest in Wolf Steel Ltd. (Napoleon) and for participating in our competition. Only those candidates selected for consideration will be contacted.