Will a Napoleon® Gas Fireplace operate during a power failure?

Posted & filed under Fireplaces, General, Help Me Decide Questions, Technical Questions.

Yes! All of our gas fireplaces incorporate a self generating millivolt system that operates independently from any outside electrical current. Only accessories such as blowers and some hand held remotes rely on house…

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Can I buy a Napoleon® Fireplace over the internet?

Posted & filed under Fireplaces, Home Owner Questions.

The internet is an outstanding means of gathering information and sourcing a local authorized Napoleon dealer from whom the purchase should always be made. Long distance purchasing over the internet…

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Can I buy a Napoleon® Fireplace direct from the factory?

Posted & filed under Fireplaces, Home Owner Questions.

Unfortunately, no. All of our fireplaces are sold through dealers who are trained to provide you the very best service available. This is the best method that we as a manufacturer can employ, to ensure that your…

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What is a vent free gas fireplace?

Posted & filed under Common Questions, Fireplaces.

Vent free fireplaces are fireplaces that do not require any type of vent system. Instead, they are designed to burn clean and the combustion by-products

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What is a B Vent or Natural draft gas fireplace?

Posted & filed under Common Questions, Fireplaces.

These type of fireplaces do not have a sealed combustion chamber and relies on the buoyancy of hot gases to vent effectively.

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What is a direct vent fireplace?

Posted & filed under Common Questions, Fireplaces.

Direct vent is a term used to describe a specifically designed fireplace that performs differently from the traditionally vented fireplace which use a chimney.

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What does zero clearance mean?

Posted & filed under Common Questions, Fireplaces.

Zero clearance is a term used to describe a certain fireplace’s ability to be enclosed completely by combustible building material that can be positioned right up against the body of the fireplace.

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Will the blower increase the heat output of our fireplaces?

Posted & filed under Common Questions, Fireplaces.

Yes, aside from the fact that all our fireplaces radiate heat from their fronts, there is still heat that can be withdrawn from the parts of the fireplace

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