Zone Heating

Posted & filed under Common Home Owner Questions, Common Questions, Help Me Decide Questions.

Zone Heating means you are heating the room that you use the most with an alternate heat source, like a Napoleon® Fireplace.

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What should I bring when buying a Fireplace?

Posted & filed under Common Home Owner Questions, Common Questions, Fireplaces, General, Help Me Decide Questions.

Here’s what you should know and consider when looking into buying a new Fireplace, Stove, or Insert for your home…

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What are BTU’s?

Posted & filed under Common Home Owner Questions, Common Questions, Fireplaces.

BTU’s (British Thermal Units) are a standard of measurement which represent the heat value of any type of energy used to create heat. The amount of fuel that a fireplace will consume per hour is calculated with…

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Do I need a chimney to vent a fireplace?

Posted & filed under Common Home Owner Questions, Common Questions, Fireplaces, Help Me Decide Questions.

All of our wood stoves and fireplaces require a chimney, either a masonry or A vent stainless steel chimney and in the case of our oil stoves, L vent is also acceptable. The diameter of the chimney must match the size…

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Are gas fireplaces safe?

Posted & filed under Common Home Owner Questions, Fireplaces, Help Me Decide Questions.

Yes! all of our gas fireplaces must have the ability to shut off the flow of gas if there is no flame to burn it off. This is where the self generating millivolt system comes in. The millivolts energize a magnetic coil within…

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Who services Napoleon® Fireplaces and how often should they be serviced?

Posted & filed under Common Home Owner Questions, Fireplaces, Technical Questions.

Authorized dealers are identified by banners in their stores as well as listing in the telephone yellow pages. They are most often listed under “fireplaces” but are often listed under hearth shops or heating contractors.

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What types of fuel can be used in Napoleon® fireplaces?

Posted & filed under Common Home Owner Questions, Fireplaces, Help Me Decide Questions.

All of our gas fireplace models are approved to burn either natural gas or propane. A conversion kit is available for any of these models for either fuel. Fireplaces that are designed to consume wood, oil or gas cannot…

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What are “Phazer Logs”® and how often do they need replacing?

Posted & filed under Common Home Owner Questions, Fireplaces, Technical Questions.

Our Phazer® logs are produced by a unique process where ceramic fibers are melded together in the form of a variety of log shapes. They are then hand painted and accented to create the most realistic looking…

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