Pipe_cleaner_brush_cleaning_hood

Electronic Ignition Pilot Light, Maintenance & Troubleshooting

Posted & filed under Common Questions, Fireplaces, Home Maintenance.

Please read these instructions carefully and if these steps are not helpful or you don’t feel skillful enough to complete them, then contact your local Napoleon® dealer for assistance.

Read More>>>
switch

How to light your Fireplace Pilot

Posted & filed under Home Maintenance.

A simple maintenance video outlining how to easily light the pilot on your Napoleon® Fireplace.

Read More>>>
glass

How to clean your Fireplace Glass

Posted & filed under Home Maintenance.

The most important step before performing any maintenance is to turn the fireplace completely off, and give it necessary time to cool. Your fireplace should provide you with a manual including instructions on how to properly open the glass considering each Napoleon® fireplace model is different. For your convenience we made a video that demonstrates step by step instructions on how to clean the glass inside your fireplace.

Read More>>>
pellets

Pellet Stove and Insert Instructions

Posted & filed under Home Maintenance.

For your convenience we have made videos that show you how to do simple maintenance on your fireplace. This video is specifically for the NPS40 Pellet Stove and NPI40 Pellet Insert.  

Read More>>>
fireplace-blower

How to clean your Fireplace Blower

Posted & filed under Home Maintenance.

The most important step before performing any maintenance is to turn the fireplace completely off, and give it necessary time to cool. You can access the blower through the lower louver area of your fireplace, although it is important to double check with your manual considering each Napoleon® fireplace is different. For your convenience we made a step by step video that demonstrates the proper procedure for cleaning your fireplace blower.  

Read More>>>